Privacy Policy

What this Privacy Policy Covers

This policy covers how Tiempo Labs, Inc., a Delaware corporation ("Tiempo Labs," “Tiempo,” "we," "us," or "our") treats personal information that it collects and receives on www.tiempoapp.com, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all software and services that we offer through our Website when you register for a Tiempo account (collectively referred to as the “Service”).

By use of the Website and the Service, you consent to the processing of information as set forth in this Privacy Policy.
This Policy does not apply to any website, product or service of any third-party company even if the website links to (or from) our Website. 

Tiempo Labs does not operate or control those websites, products or services. Please always review the privacy practices of third parties before deciding whether to provide any information.

Data We Gather

Tiempo Labs collects personal information when you register with us, use Tiempo Labs products or services or post content to Tiempo Labs. When you register for Tiempo, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the service. Your password is stored securely using a randomly salted, one-way hash function. When you post content to Tiempo, you have the ability to post content which may include personally identifiable information about yourself.

Tiempo Labs automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. We also collect other use information as part of our analytics services, in order to improve the service.

Tiempo Labs may collect billing information if you sign up for a paid service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction. Under no circumstance do we store any of your sensitive billing details.

Tiempo Labs uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.

How We Use That Data

Tiempo Labs does not share personal information we learn about you from your use of the Website, products and services with others except as described in this policy.

We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes.

Tiempo Labs may use or share your personal information where it is necessary to complete a transaction, to operate or improve the Tiempo Labs products and services, to facilitate the use of third party services, or to do something that you have asked us to do. We use other third parties such as a credit card processing company to bill you for goods and services. These third parties are prohibited from using your personally identifiable information for promotional purposes.  We may store your Personal Information in locations outside the direct control of Tiempo Labs, for instance, on servers or databases co-located with hosting providers.

We will cooperate with government and law enforcement officials and private parties to enforce and comply with the law and will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect our property and rights or those of a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.

We utilize “cookies” to collect non-personally-identifiable information from our Website.  A “cookie” is a small amount of data, which often includes an anonymous unique identifier that is sent to your web browser from a website’s computers and stored on your computer’s hard drive.  Cookies can remember what information a computer accessed on one web page to streamline activities on related web pages and to make the online experience easier and more personalized.  Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at our site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website and to better understand the sources of traffic and transactions on our website.  Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website.  You can choose to disable cookies for our Website but this may limit your ability to use our Website and Service.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, certain information in our possession may be transferred to our successor or assign.

We Don’t Store Your Credit Card Details

Should you sign up for a Tiempo Labs account, we require your billing information in order to process the transaction. We will retain the last 4 digits of your credit card number and credit card type, so that you may identify that card used in the future.  A recurring subscription will be created at our payment gateway. Our payment gateway will store your billing information for as long as necessary to carry out the terms of your subscription. Should you cancel your subscription, your billing information will be immediately removed by our payment gateway.

All transactions are processed over an industry standard SSL/TLS connection, with a minimum of 128-bit encryption.

Confidentiality and Security

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.

We use physical, electronic, and procedural safeguards to protect personal information about you. Your account information is password-protected. Additionally, your account's password is stored using a randomly salted, one-way hash algorithm.

Tiempo Labs uses industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

If Tiempo Labs learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Service or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and services. We may post a notice on our applicable Websites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable Websites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@tiempolabs.com.

Children's Online Privacy Protection Act

Our Website and Service are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using our Service. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us at privacy@tiempolabs.com.

Changing Preferences and Personally Identifiable Information

You can edit your account information with Tiempo Labs at any time. You can delete your applicable account by visiting the applicable account deletion page; we will retain your information for as long as your account is active or as needed to provide you services, however, please note that some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete such information by making the change on our user account page, or by emailing our Customer Support at support@tiempolabs.com.

Changes to this Privacy Policy

Tiempo Labs may revise, modify or update this policy at any time. We may notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular Tiempo account or by placing a prominent notice on our Website prior to the change becoming effective.

Please Read Our Terms of Service

Use of the Service is subject to the Tiempo Labs Terms of Service and this Privacy Policy should be read in conjunction with this Agreement. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Service, the Terms of Service will prevail.

Contact Tiempo Labs

If you have a privacy concern regarding Tiempo Labs, or this Privacy Policy, please send an email to privacy@tiempolabs.com or write to:

Tiempo Labs, Inc.
1030 E. El Camino #405
Sunnyvale, CA 94087